PRODUCT SELLER ON INSTAGRAM
Comments and DMs arrived faster than anyone could answer.
THE PROBLEM
A small brand posts reels and gets many "price?" comments and DMs. The owner replies late, and many interested people never hear back.
THE BOTTLENECK
Every reply, address, payment and order is handled by one person, usually in the evening after other work is done.
SYSTEM DIRECTION
POTENTIAL IMPROVEMENT
Faster first replies, fewer lost enquiries, and a payment and order flow that no longer depends on one person being online.