HOW GLIME WORKS
Glime is an AI business automation platform. Connect your Instagram and WhatsApp once. From then on, Glime talks to your customers, takes them from a comment or message to payment, creates the order and invoice, keeps them updated on delivery, and follows up weeks later so they buy again. You stay in control the whole time.
THE PROBLEM
This happens in almost every growing business. Comments and messages arrive on Instagram and WhatsApp at all hours, and the owner is busy, away or asleep.
The business is busy with orders, calls and deliveries, so new messages wait for hours.
Nobody follows up with people who showed interest but did not buy yet.
Payments, orders, invoices and shipments are chased by hand, across chats, notes and spreadsheets.
After delivery, nobody checks in, so the customer who liked you once is never invited to buy again.
THEN GLIME STEPS IN
Glime connects to your Instagram and WhatsApp and handles the journey from the first comment to the money in your account, and then keeps the customer coming back.
GETTING CONNECTED
Setup is a few guided steps. You never share your passwords: accounts connect through the official login of each platform.
Sign up and start your 7-day free trial.
Link your business accounts through their official login.
Add your services, prices, delivery details and common questions.
Approve every reply yourself, or let Glime send automatically.
THE COMPLETE JOURNEY
This is what happens behind the scenes for a single customer. Every step is handled by Glime. The conversations below are examples for illustration.
A potential customer shows interest in public, with a comment like "price?" or "how do I order?". Most businesses miss these. Glime does not.
Example for illustration.
Glime talks to the customer in your inbox using the services, prices and details you added. It answers questions, understands what they want and captures them as a lead.
Example for illustration.
Once the customer is ready to buy, Glime invites them to continue on WhatsApp, where payments, order updates and invoices are easier to share and easier to find later.
Example for illustration.
On WhatsApp, Glime confirms the order details, handles last doubts and gets the customer ready to pay. You decide whether it replies on its own or waits for your approval.
Example for illustration.
The customer gets a payment link in the chat and pays with UPI or the other methods your payment provider supports. Glime watches the payment status for you.
Example for illustration.
The moment the payment is confirmed, Glime completes the order and tells the customer. The invoice is prepared automatically, so nobody has to type it out.
Example for illustration.
Orders move through packing, shipping and delivery. With a shipping connector such as Shiprocket Cargo, Glime shares the shipment details so the customer always knows what is happening.
Example for illustration.
The sale is not the end. A few days later, then after a month, then after two months, Glime checks in, asks how the product is, and invites the customer to buy again.
Examples for illustration. Timing and wording are yours to control.
And when the customer says yes, the whole journey starts again: conversation, payment, order, invoice, delivery, follow-up. One customer, many sales.
HOW THE PIECES CONNECT
Instagram, WhatsApp, payments, orders and follow-ups are not separate tools. They share one customer record and one AI brain.
Comments and DMs start the conversation and capture the lead.
One brain and one Knowledge Base used by every specialist and every channel.
Sales chat, payment link, confirmations and delivery updates.
Confirmed by the payment provider before an order is marked paid.
Created automatically, tracked in one place and shared with the customer.
Check-ins after days, one month and two months bring customers back.
MONEY YOU CAN TRUST
An order is marked as paid only when your payment provider confirms the payment. A screenshot sent in chat is never treated as proof.
Payments go to your own connected payment account, such as Razorpay or UPI. Glime does not hold your customers' money.
Every order carries its payment status, customer, items and invoice, so reconciling your sales is simple.
Instagram, WhatsApp and other tools connect through official login. You can disconnect them whenever you want.
YOUR AI ASSISTANT
The Glime Client Assistant is your personal business partner inside the dashboard. It understands your data, prepares messages for you, and sends them only after you press approve.
Ask for a message to a group of customers. Glime prepares it, shows you the proposal, and sends it the moment you approve.
Ask what is working, what is not, and where you are losing sales. No spreadsheets, no reports to build.
Ask how others in your space sell, price and position themselves, and get clear takeaways you can act on.
Figures and replies above are examples for illustration, not real results.
YOUR AI TEAM
Glime is not one chatbot. It is a team of specialist agents that hand work to each other, from the first chat to final delivery.
Turns Instagram attention into customers.
Closes the sale and keeps the customer informed.
Makes sure no lead and no customer is forgotten.
Shows who is ready to buy and what to do next.
One home for every order and every customer.
Your personal business partner in the dashboard.
Spots patterns you would otherwise miss.
The shared memory behind every specialist.
YOU STAY IN CONTROL
Review every reply before it is sent, or switch to automatic sending when you trust it.
Set a maximum number of messages and AI usage per day for WhatsApp and Instagram.
Take over any conversation yourself whenever a customer needs a personal touch.
Turn follow-ups on or off for individual leads.
Glime answers using the information you provide, so it speaks about your business correctly.
Disconnect any account or connector at any time. You own your accounts and your data.
THE DIFFERENCE
WITHOUT GLIME
WITH GLIME
THE RESULT
When no enquiry is missed, every step of the sale is handled and every customer is invited back, the business has room to grow.
Illustration of the idea, not a measured result.
Every comment and message is answered, so fewer customers leave before they buy.
Follow-ups after days, one month and two months bring past buyers back.
Payments, orders, invoices, shipments and follow-ups run automatically, freeing your time.
See enquiries, sales and orders in one place, and ask the assistant anything about them.
QUESTIONS
No. Glime works on both channels. When a customer is ready to buy, Glime invites them to continue on WhatsApp because payments, confirmations and delivery updates are easier there. If a customer prefers to stay on Instagram, the conversation can continue there.
Yes. In approval mode, Glime prepares each reply and waits for you. When you are comfortable, you can switch to automatic sending. You can change this at any time.
An order is marked as paid only when your payment provider confirms the payment. A screenshot sent by a customer is never treated as proof.
Only what you teach it. You add your services, prices, delivery details and common questions to one Knowledge Base, and every specialist uses it. Glime is designed to answer from that information.
Yes. You can set daily limits for messages and AI usage on WhatsApp and Instagram, so usage always stays within what you are comfortable with.
You can take over any conversation yourself at any time. Glime can also hand a conversation over to you when it needs your attention.
No. Accounts are connected through each platform's official login, so your passwords are never shared with Glime. You can disconnect at any time.
Yes. Every new account starts with a 7-day free trial.
The Glime documentation explains each part of the system step by step, from connecting your accounts to follow-ups and controls.
START WITH THE PROBLEM
Start your 7-day free trial and let Glime reply, sell, deliver and follow up for your business.