Do I need to pay before starting?
No. Eligible new accounts receive the current 7-day free trial through the GLIME signup and provisioning flow.
Are the prices hard-coded on this page?
No. The billing system's active catalog is the source of truth for subscription pricing and billing.
Can I upgrade later?
Yes. You can upgrade from the Billing page at any time. The upgrade is immediate and the unused value of your current plan is kept as wallet credit.
How does the wallet work?
You add money to your GLIME wallet from ₹100. Each AI reply or follow-up message deducts a small fixed amount, so you only pay for what you use.
What is the 24-hour window?
Within 24 hours of a customer's last message, your AI can reply at ₹0.02 per WhatsApp reply and ₹0.01 per Instagram reply. After 24 hours, follow-ups are sent as marketing messages at ₹1.20 or utility messages at ₹0.50 each.
What is the difference between marketing and utility messages?
Marketing messages are promotional, such as offers and win-back follow-ups. Utility messages are about something the customer already did, such as an order, booking or payment update.
What does Unlimited / Custom mean on Enterprise?
Enterprise limits are agreed around your business. Credits, storage and business data can be unlimited or set to the level you need, and the details are confirmed in your custom plan.
Is Enterprise a fixed-price plan?
No. Enterprise is scoped according to your requirements, integrations and implementation, and quoted separately.
Can I cancel auto-renew?
Yes. You can turn auto-renew off and resume it again from your Billing page whenever you like.
Are third-party charges included?
Not automatically. External providers, API usage, messaging charges or other third-party costs may be separate where applicable.
Where do I create my account?
Use Create Account or any package trial button. It takes you to the GLIME signup flow, not the Contact form.