GLIME
Agent 03Follow-up Specialist

Never lose a lead. Nothing is sent without you.

This agent reads your Instagram and WhatsApp chats, understands where each customer stands, and writes the follow-up. You read it, and it is sent only after you approve.

Reads both chatsDrafts the follow-upSends after approval

What this agent does

It does the thinking. You keep the final say.

Reads both chats

It goes through the Instagram and WhatsApp conversations of each lead, so it knows the full story.

Concludes and drafts

It works out what the customer wants and writes a short follow-up that fits that conversation.

Sends only after approval

Every draft waits for you. Read it, edit it or delete it. It goes out only when you approve.

Step by step

Watch one quiet lead come back to the conversation.

All names, numbers and messages below are sample data.

STEP 1 · READ AND CONCLUDE

It reads the chats like a team member.

The agent looks at what the customer said on Instagram and on WhatsApp, and finds the leads who have gone quiet. Then it writes a short conclusion about each one.

  • Reads Instagram and WhatsApp together
  • Spots leads with no reply, due or overdue
  • Notes the product and the question the customer asked
INSTAGRAMIs your wild honey pure? What is the price?
WHATSAPPDo you have a 1kg jar?
ConclusionInterested in Wild Honey 1kg
StatusQuiet for 1 day
Next stepFollow-up draft

STEP 2 · DRAFT AND APPROVE

You approve. Then it sends.

The draft appears in your Approvals list with the reason behind it. You can edit it, delete it or tap Approve & Send. Until then, nothing leaves your account.

  • Status shows Proposed until you act
  • Edit the words, or delete the draft
  • After approval, the message is sent and logged
Priya N.Instagram + WhatsApp · lead #218
PROPOSED
Hi Priya, you were asking about our Wild Honey 1kg jar (₹790). Would you like me to reserve one for you?
WHY THIS DRAFTShe asked the price and the 1kg size, then went quiet for a day.
DeleteEditApprove & Send
SENTApproved by you. Message sent and saved on the lead.

STEP 3 · THE PIPELINE

See every lead and where it stands.

Leads move across your pipeline: New, Follow-up Due, In Discussion and Converted. At a glance you know who needs you today.

  • Open the chat, call or send a message from each card
  • Filter by status, source, channel or priority
  • Smart Tasks remind you what to do next
NEW LEADS 2
Rohan K.Instagram · 3 hours ago
NEW
Meera D.WhatsApp · 1 day ago
NEW
FOLLOW-UP DUE 1
Priya N.Asked the price of Wild Honey
QUIET 1D
IN DISCUSSION 2
Aarav S.WhatsApp · order started
TALKING
Rohan K.Wants 2 jars
TALKING
CONVERTED 1
Aarav S.Order #1042 · paid
WON

Inside your dashboard

Everything it prepares waits for you here.

A small sample of the Follow-up screen. Names and numbers are made up.

Follow-up Specialist● AI Follow-up Engine: Active
RESULTS · LAST 7 DAYS
Total leads
Pending follow-ups need attention
AI follow-ups sent
Converted to customers
Revenue from follow-ups
APPROVALS · FOLLOW-UP DRAFTS
Priya N.Instagram
PROPOSED
Hi Priya, just checking in. Can I help you with anything?
DeleteEditApprove & Send
DUE & OVERDUE
Meera D.Asked about delivery · no reply 1d
DUE TODAY
OpenAI follow-up
AI SUGGESTIONS
Leads need a follow-up now14
Drafts waiting for approval6
Inactive 7+ days23
ACTIVITY BY CHANNEL
Instagram follow-up46 leads · 6 drafts
WhatsApp follow-up118 leads · 4 drafts

Safe by design

Your customers only hear what you approved.

Approval first

No follow-up is sent until you tap Approve & Send.

Edit or delete

Change the wording, or remove a draft, or delete all drafts in one tap.

One switch

Turn the AI Follow-up Engine off whenever you want.

FAQ

Questions about the Follow-up agent.

What does the Follow-up agent do?

It reads your Instagram and WhatsApp chats, works out where each lead stands, and writes a follow-up draft for you.

Does it send messages by itself?

No. It sends a follow-up only after you approve it. You can read the draft, edit it, delete it, or tap Approve & Send.

How does it know what to write?

It reads the real conversation with that customer, so the draft refers to what the customer actually asked, such as the product or the price.

Which leads does it pick?

Leads whose follow-up is due or overdue, leads that went quiet, and leads that have been inactive for a while. The AI Suggestions card shows them.

Can I turn it off?

Yes. The AI Follow-up Engine has an on/off switch in your dashboard.

Does it take payment?

No. Only the WhatsApp Sales Specialist generates and takes payment. The Follow-up agent helps bring quiet leads back to the conversation.

Where can I see the results?

The Follow-up screen shows total leads, pending follow-ups, follow-ups sent, customers converted and revenue from follow-ups.

Follow up on every lead, with you in control.

Start your 7-day free trial. No card required to start.